Legal
Privacy Policy
How we handle the information you share with us.
Draft for review. This page is a starting template. It must be reviewed and completed with TidyCare’s registered legal entity details and confirmed business practices before publication.
Information we collect
When you request a quote or contact us, we collect the details you provide: your name, business name, email address, phone number, the location and type of your premises, your cleaning requirements and any message you include.
How we use your information
We use these details to prepare and discuss your cleaning quote, to respond to your enquiry, and to provide services if you become a client. We do not sell your information.
Campaign information
Where you arrive from an advertising or referral link, we may record the campaign source alongside your enquiry so we understand which channels businesses find us through.
Storage and access
Enquiry details are stored securely and are accessible only to team members who need them to respond to you or deliver your service.
Your rights
Under the Privacy Act 2020, you may request access to the personal information we hold about you and ask us to correct it. Contact us to make a request.
Contact
Privacy enquiries can be directed to TidyCare using the contact details published on our contact page.